Returns Policy

Unwanted / Unsuitable Goods

Unwanted or unsuitable goods can be returned within 14 days from their receipt, providing they come in their original packaging and in perfect condition. Please contact us prior to returning the item to authorise the return Registered shipping or other tracked service should be used to return the product(s) so we can ensure it arrives to us or track it if it doesn't.

Please be aware that due to hygiene reasons, some of the goods, such as grooming products cannot be returned or exchanged, 

Faulty Goods

Faulty goods need to be returned to us within 30 days of receipt in order to arrange a refund or a replacement. Please contact us before returning faulty goods for authorisation. Registered shipping or other tracked service should be used to return the product(s) so we can ensure it arrives to us or track it if it doesn't. Faulty goods returned after 30 days would be subject to manufacturer's warranty.

Your Rights 

This Returns Policy is in accordance with the European Directive on Distance Selling (Directive 2011/83/EC). These terms do not affect your statutory rights. For more information about your Rights online, see the Competition and Consumer Protection Commission's website here: http://www.consumerhelp.ie/your-rights-online